In an effort to increase the security of individual accounts and personal data, the University of Central Florida Information Security Office will implement multi-factor authentication to MyUCF employees with access to personal records.

All users who have greater than self-service access – access to student and employee records – will be required to use either an app (Duo Mobile), a passcode, or receive an automated call to a working phone. Students who work for the university and have access to FERPA information will be required to use the function.

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UCF has required a group of users to use the service and will soon require all users to do the same. The multi-factor authentication will be needed to log in to MyUCF. WebCourses has not been included.

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“UCF’s information security team is constantly evaluating the best methods for keeping our data safe, and this rollout of multi-factor authentication is an example of that effort,” Assistant Director of UCF News & Information Mark Schlueb said.

“This plan has been in the works for some time.”

The UCF Information Security Office has curated an FAQ:

What is Multi-Factor Authentication?
Multi-Factor Authentication combines something you know (your NID and password) with something you have in your possession (such as a unique one-time use code or a smartphone application). When you log in to myUCF using multi-factor authentication, after entering your NID and password, the sign-on page will prompt you to further validate your identity by one of the following means:
* Using a mobile application to approve your access with a touch
* Receiving a text message with a one-time use temporary code
* Receiving a phone call on your landline or cellular phone

Why is UCF IT making this change?
In today’s environment, multi-factor authentication is necessary to protect the confidentiality, integrity, and availability of sensitive online information resources.

What do I need to do?
Enroll in the UCF multi-factor authentication service by copying and pasting the following link into your web browser and following the instructions: http://infosec.ucf.edu/security/multi-factor-authentication/.

Where can I find help? 
In addition to the above link, you can contact the UCF IT Support Center at servicedesk@ucf.edu or by calling 407-823-5117.