According to the UCF Arena Web site, those who bought Lady Gaga tickets through Ticketmaster will not be fully refunded.
“Please note, the $4.10 per order processing fee, any ticketFast, UPS delivery charges or in-store pick up charges are non-refundable,” the Web site states.
The remaining balance of the ticket price should automatically post to the account you used to buy the Hard Rock Orlando tickets within 7 to 10 business days, according to the UCF Arena.
Hard Rock Orlando ticket holders can still purchase new tickets early, before they go on sale to the general public Wednesday.
If you were planning to see Lady Gaga when she comes to Orlando on January 3, you probably won’t have as far to drive as you originally planned.
In an unexplained move, Lady Gaga will now hold her 7:30 p.m. concert at the UCF Arena instead of at Hard Rock.
And if you bought tickets to the Hard Rock event, they won’t be worth anything at the UCF Arena. You will need to buy new tickets to get in.
“Hard Rock Live ticket holders will need to refund tickets and repurchase for the new venue,” according to a statement on the UCF Arena Web site. “The new show is going on sale Wednesday, December 23rd at 5pm. If you are an existing Hard Rock Live ticket holder, Ticketmaster Customer service (1-800-745-3000) can refund ticket and repurchase new event prior to public on sale.”
According to Central Florida News 13, Hard Rock wouldn’t say whether they or Lady Gaga pushed for the change, but Hard Rock officials they did say they were “disappointed.” The UCF Arena wouldn’t tell the station why the change happened, according to the report.
The UCF Arena has 2900 more seats than Hard Rock, according to the report.